Lowongan Customer Services Sales Manager di PT Philips Indonesia Commercial

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you have the opportunity to:

Be a part of Philips Indonesia Health Systems team. This is an extremely exciting area of our business, with massive potential and the opportunity for you to make a real impact on the overall success of our Health Systems.

You are responsible for

• Develop and execute a strategic and tactical sales plan to exceed financial targets that include sales of: Multivendor Agreements, Warranty Conversions, Billable Conversions, Contract Renewals, and Point of Sale (POS) interventions with account sales teams.

• Sustain existing business and drive profitable new business that exceeds territory sales targets in the area of services.

• Use effective management, prospecting and qualifying activities to communicate business direction.

• Maintain relationships with account sales teams to ensure timely, accurate, and prompt forecast submissions.

• Prepare and deliver accurate business forecasting monthly via accurate lead and opportunity management.

• Monitor competition and changes in the industry in the respective domain.

• Provide effective feedback to the sales and marketing organizations that include suggestions for expanding product and service offerings.

You are a part of:

A Global Organization with fantastic Team Culture and excellent career development opportunities.

To succeed in this role, you should have the following skills and experience:

• Strong business management acumen.

• Delivering results and meeting customer expectations.

• Entrepreneurial and commercial thinking.

• Ability to formulate strategies and concepts.

• Learning and managing information.

• Leading and supervising cross functional teams.

• Persuading and influencing.

• Strong communication and interpersonal skills, including ability to effectively communicate with C-level.

• Proven ability to drive change.

• Ability to perform effectively and lead in a complex matrix environment.

• Strategic marketing & marketing analysis (understanding of approach & tools).

In return, we offer you:

A career with Philips Healthcare affords you the opportunity to make a meaningful difference in the lives of real people by succeeding at real challenges. As a people-centric business, you’ll have the opportunity to grow personally and professionally. We offer a competitive salary, on-going training and development opportunities, outstanding benefits and flexibility in a career with a positive and supportive atmosphere in which to develop your talents further. Join us, and you’ll get to see the benefits of your work in so many ways.

How we work at Philips:
Our newly adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart – which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home – for our hybrid roles.
Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.

Our hybrid working model is defined in 3 ways:
We believe in the importance of impactful collaboration: There's a certain energy when everyone’s in the same room that can heighten idea generation and creative friction needed for problem-solving.
We embrace flexibility: Choosing where, when and how to work can vary according to task and team schedules. Flexibility isn’t office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis.
We want to be at our best: The way we work, and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.

Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.