Lowongan IT Support/Helpdesk di PT Lintas Teknologi Indonesia

Job Description :

• Providing IT assistance to end users
• Training end-users on hardware functionality and software programs.
• Install and configure software and computer systems.
• Troubleshoot and resolve issues with software or hardware.
• Monitoring hardware, software, system and network

Job Requirements :

• Diploma's or Bachelor's degree in computer science or a related field.
• 3+ years of experience as an IT support role.
• Hardware knowledge : Desktop PC, Notebook/Macbook, and Printer
• Operating System and Application knowledge : Windows, Apple (MacOS)
• Basic knowledge in Teams, Outlook 365, Onedrive /Sharepoint, Network (LAN, WAN, VPN), DNS, TCP/IP, Active Directory and Firewall Technologies
• Certifications are preferred, but not required.
• Analytical skills to study problems and records and identify solutions.
• Team-oriented attitude to help end users and departments with technical problems.