Lowongan Field Application Specialist (Life Science) – Genomic Field di PT Genetika Science Indonesia

Responsibilities:

• Design and execution of experimental strategies, and the interpretation of results
• Hands on demonstration of protocols and workflows. Troubleshooting customer results
• Instrumentation and reagent workflow demonstrations in house and at customer sites
• Customer training to include seminars, workshops, instrumentation and reagent training
• Designing, planning, organizing and performing operator trainings for new and existing customers
• Mentoring and training other members of the applications team
• Provision of second level technical support to in-house and field support personnel
• Performing instrument validation. Reviewing operational quality of equipment, and instruction of customers in operation and maintenance of systems
• Provision of scientific support in Molecular Biology and Protein in regard to operational questions from customers.
• Identification of complaints, reporting according to the most recent guidelines, supporting the complaint handling process
• Keeping knowledge up to date with respect to new products and procedures to give an optimal support for training and demonstrations
• Liaising closely with the sales team to provide support for current and potential customers
• Provision of support at trade-shows, to demonstrate the platforms and technologies and to support the local teams

Qualification

• Minimum masters degree in Life Sciences field.
• Must have experience in a lab and, adequate to have a strong foundation and knowledge base of with molecular biology, quantitative PCR, transcriptomic an expression research, and immunology and animal cell culture.
• Must be comfortable with public speaking and presentation skills, customer facing.
• Must have good presentation skills and effective communications skill.
• Experience in customer interaction and support.
• Ability and willingness to maintain a travel schedule of up to 50% travel as required.