Lowongan PORTUGUESE CSR / SALES di PT Alpha Indo Soft

CSR / PENJUALAN PORTUGIS

REQUIREMENTS / QUALIFICATION:

● must be 21 years old and above

● Bachelor Degree/Diploma/Professional Certificate in Business or related discipline

● Amenable to work in abroad 

● Willingness and flexibility to work in the shifts

● At least 1 year BPO/shared service or relevant experience as CSR or TSR

● Excellent verbal and written communication abilities in Portuguese, English and Indonesian

● Fast Learner and passion for Sales and Marketing

● Demonstrated professional customer service skills with a respectful and positive attitude

● General Computer Knowledge (MS Office, MS Excel, Internet)

JOB DESCRIPTION:

● Responsible for responding to language specific transactions

● Performs customer request/ Problem identification and follows define procedures to resolve correctly

● Develops and maintains an understanding of customer service level agreements and department’s product key performance requirements.

● Demonstrate understanding of the customers’ business needs or market and maintains high customer satisfaction rating

● Conduct Market research to identify selling possibilities and evaluate customer needs

● Actively seek out new sales opportunities through networking and potential affiliates

● Marketing & promoting company products to customers and potential affiliates 

● Create frequent reviews and reports with sales and financial data

● Strong commitment with the agreed sales target Agreement

● Collaborate with team members to achieve better results.

● Gather feedback from customers or prospects and share with internal teams