Lowongan POST SALES ENGINEER - LFP (Large Format Printer) di PT Epson Indonesia

Responsibilities:

Provide after sales support to Epson large format printer. Support service partner as technical advisor for after sales issues, technical support for repairing activities, conducts technical training & escalating issue to regional HQ. Customer & partner engagement while also doing CRM approval activity. Verifying spare part checking for partners request and assist spare part team to do accurate spare part forecast. Support presales team by providing expertise in technical areas in order to achieve validation of concept (PoC) to customer. Must posses an excellent communication skill & a customer first attitude

Requirements: 

·    Bachelor, Engineering Science (Informatics, Electrical or Mechanical Engineering)

·    At least 5 years of experience in field Technical Support Engineer positions preferable in Commercial & Industrial printing, Textile Printing.

·    Full comprehension of inkjet printing technology & Digital printing & digital textile Solutions 

·    Knowledge in offset graphics, digital printing & textile process (conventional & digital textile).

·    Mechanical troubleshooting in Hardware (Mechanical adjustment machinery).

·    Good knowledge on direct current electricity, Understand/comprehend schematic drawing of Machinery.

General Requirements:

·      Minimum GPA 3.00

·      Excellent knowledge of English and Bahasa.

·      Pleasant interpersonal skill, excellent communication skills both verbal and written.

·      Pleasant interpersonal to work in Multi National Company with varies Dept. 

·      Strong communication skillsets, ability to communicate with business owner to operator.

·      Ability to think out of the box – creative problem solving.

·      Possess a capability in team leadership & organizing service support activity