Lowongan HR Service Specialist, Operations di PT Hitachi Sakti Energy Indonesia

Description

General information:

Performs day to day processing of HR requests related to one or more service lines (Employee Life Cycle, Integrated Talent, Global Mobility, Learning & Development, Compensation & Benefits, Payroll, People Analytics and HRIS) for an assigned group of employees handling also complex and escalated tasks. Ensures appropriate support for internal customers and deliver accurate and timely processing of information with all stakeholders and assures that quality controls like e.g. the 4-eye-check are carried out.

Your responsibilities:

• You will execute and deliver assigned HR Services according to defined service level agreement(s) and handle complex/escalated tasks.

• Delivering HR Service support to the HR community, managers and employees, including on-boarding and off-boarding administrations, employees’ P-filling and HR records management, administrate local MyHR tickets and ensuring timely closure of tickets, any other task/assignment given from time to time.

• You will recommend enhancements, simplification of existing processes and procedures based on feedback and experience with customers.

• You will lead some process improvement activities and participates in various quality control and audit activities.

• Recommending, developing and assisting in implementation of special programs in area of functional specialty and supporting HR cross-functional initiatives in area of functional responsibility.

• Taking responsibility on record employee enquiries in an appropriate IT system (ticket tool), recommending change to system functionality and supporting systems implementation/upgrade in area of functional responsibility.

• You will maintain a high level of data quality and accuracy in the systems and provide on-demand reports related to the process when required. You will require to support project or assignments initiated by Global, if any.

• Living Hitachi energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

• Bachelor’s/master’s degree in any stream.

• Minimum 4 to 5 years of experience in HR Operations.

• Experience in payroll and statutory filing are mandatory.

• Cross countries HR operations supports, experience in HR Shared Services for a Global Company will be an added advantage.

• Good to have ADP Time Management knowledge.

• Proficiency in Ms Office, along with organizing, coordinating and analytical skills.

• Able to work in teams, within deadlines and be process oriented will be an ideal fit.

• Good in stakeholders and vendors management.

• Able to handle multi-tasks and work under tight timeline.

• Strong verbal and written in English communication skills is a must.