Lowongan Copy Writer (Associate, Operations) di PT Concentrix Services Indonesia
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Nama Perusahaan
PT Concentrix Services IndonesiaLokasi
Jakarta RayaKisaran Gaji
Tidak disebutkanTgl Dibuka
11 Maret 2023 - 21 Maret 2023Deskripsi Pekerjaan
Post Date: 19 Feb 2023
Requisition #: R1374366
Location: Jakarta, Indonesia
Job Type: Operations Support
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Essential Functions/Core Responsibilities Â
Candidate Profile Â
Career Framework Role Â
Performs routine assignments in the entry level of the Professional Career Band. Uses existing procedures to solve routine or standard problems. Typically requires a college or university degree or the equivalent work experience that provides knowledge and exposure to fundamental theories, principles and concepts. Develops competence by performing structured work assignments. Receives instruction, guidance and direction from others.Â
Supplemental Geographical Information
RECRUITER ENTER THE APPLICABLE LANGUAGE:
UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION
PHILIPPINESÂ Â
• Minimum of two years of college education. No prior call center experience is required
• Ability to think clearly and can explain simple issues effectively, both written and verbally
INDIAÂ Â
• Ability to effectively communicate, both written and verbally
• Listen attentively to customer needs and concerns; demonstrate empathy
• Clarify customer requirements; probe for and confirm understanding of requirements or problem
• Confirm customer understanding of the solution and provide additional customer education as needed
• Ability to learn including strong problem solving skills
• Demonstrate strong probing and problem solving skills
• Should be able to handle complex queries
• Should be able to resolve customer queries independentlyÂ
Disclaimer Â
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
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