Lowongan UX Lead di PT Ako Media Asia

Jobdesc :

• Lead a team of UX analysts and researchers to conduct research, analyze data, and design user experiences that meet the needs of our customers and align with our business goals.
• Work closely with cross-functional teams to ensure that UX research and design is integrated into our product development process and that it meets the highest standards of quality.
• Conduct research using qualitative and quantitative methods, including usability testing, surveys, interviews, and analytics.
• Analyze data and present findings and insights to stakeholders at all levels of the organization.
• Design user experiences that are intuitive, accessible, and meet the needs of our customers.
• Collaborate with designers, developers, product managers, and business stakeholders to ensure that UX research and design align with project goals.
• Manage and mentor a team of UX analysts, providing guidance, feedback, and support to develop team members' skills and abilities.
• Stay up-to-date with industry trends and best practices and encourage continuous learning and improvement within the team and the organization.

Requirement :

• Strategic thinking: The ability to think critically and strategically to align UX research and design with overall business goals.
• Decision-making: The ability to make informed decisions based on data and insights and to communicate those decisions effectively to the team and stakeholders.
• Team management: The ability to manage and mentor a team of UX analysts, designers, or researchers to achieve project goals and develop team members' skills and abilities.
• Communication: Excellent communication skills, including the ability to communicate complex ideas and findings to stakeholders at all levels of the organization.
• Collaboration: The ability to collaborate effectively with cross-functional teams such as designers, developers, product managers, and business stakeholders to ensure UX research and design align with project goals.
• Adaptability: The ability to adapt to changing project requirements, timelines, and priorities while still delivering high-quality work.
• Leadership: The ability to inspire and motivate team members to achieve project goals and to develop a positive team culture.
• Problem-solving: The ability to identify and solve problems quickly and effectively while ensuring that the team stays focused on project goals.
• Continuous improvement: The ability to encourage and promote continuous learning and improvement within the team and the organization.
• Proficiency in research methods: Strong knowledge of qualitative and quantitative research methods, including usability testing, surveys, interviews, ethnography, and analytics. Experience with data analysis tools such as SPSS, R, or Python is a plus.
• User testing software: Familiarity with user testing software such as UserTesting.com, UsabilityHub, or Validately is often required. Experience with setting up and running remote or in-person user testing sessions is also valuable.
• Survey tools: Experience with survey tools such as SurveyMonkey, Qualtrics, or Google Forms. Knowledge of survey design and analysis is important.
• Analytics platforms: Experience with web analytics tools such as Google Analytics or Adobe Analytics. Ability to set up and track metrics related to user behavior, engagement, and conversion is important.

Beneficial if :

• Prototyping tools: Familiarity with prototyping tools such as Axure, Sketch, or Figma. Ability to create prototypes to test and validate user flows, information architecture, and navigation is important.
• Data visualization: Experience with data visualization tools such as Tableau, PowerBI, or D3.js is a plus. Ability to present data in a clear and compelling way is important for communicating insights to stakeholders.
• Collaboration tools: Proficiency in collaboration tools such as Trello, Asana, or JIRA for project management and team communication. Experience with agile methodologies is also valuable.