Lowongan Application Engineer di PT Avk Fusion Indonesia

l  Comply with all applicable HSE laws and regulations, and apply our standards where laws and regulations do not exist or are considered insufficient.

l  Identify and assess health and safety hazards and eliminate or, if not possible, reduce risks to as low as reasonably practicable to prevent incidents.

l General and Administrative

·        Handle incoming calls within the defined Service Level Agreement (Type of calls depends on phone routing)

·        Identify Account

·        Through a line of questions quickly identify the customer needs, gather required information and formalise the request within the NAV system

·        Ensure immediate action by solving the request, Create a RFQ for later follow up or assign more complex RFQ to Customer Care Coordinator

·        Manage the list of ”My RFQs” in NAV and follow up on Quotations

·        Manage discounts, offers, special conditions including credit limits and pricing conditions within decided guidance.

l Provide the information related the logistic to Operation Manager.

l Will decide if a RFQ is complex enough to be dispatched to Customer Care Coordinator

l Manage discounts within decided guidelines