Lowongan Technical Support Engineer di PT Tiktech Media Nusantara

Technical Support Engineer

Job Responsibilities:

1. Responsible for local market development, including document preparation and management related to Indonesia projects. Assist sales manager to solve technical problems encountered by customers.

2. Responsible for expanding potential customers in Indonesia and maintaining customer relationships.

3. Responsible for the process control of Indonesian projects in acceptance stage, such as electrical and mechanical installation, commissioning, record and coordinate to solve failures on-site in time.

4. Responsible for the after-sales maintenance and technical support of the delivered projects in Indonesia.

5. Be familiar with the technical requirements adopted by the company's equipment, learn and master the working principles of the company's equipment (software, electrical, mechanical), and correctly use various tools and instruments.

6. Complete other tasks assigned by the supervisor.

Job Requirements:

1. Indonesians, proficient in Indonesian and English.

2. College degree or above, major in machinery or electromechanical.

3. Work experience related to after-sales service is preferred.

4. Have a basic understanding of warehousing automation equipment.

5. Understand warehousing automation and automation solutions.

6. Proficiency in CAD, SOLIDWORKS and other related design software.

8. Proficiency in Word/Visio/Excel/Power Point and other office software.

9. Be able to communicate in Mandarin is a plus.