Lowongan E-Commerce Manager (Hospitality Sector) di PT Oxo Group Indonesia

As an E-Commerce Manager in the hospitality industry, you will play a pivotal role in shaping our online presence and driving revenue growth. The E-Commerce Manager will be responsible for overseeing our online sales and developing and implementing strategies to optimize our e-commerce operations & enhancing customer experience. This role demands a dynamic individual with a proven track record in e-commerce management, digital marketing, and team leadership.

Key Responsibilities:

• Develop and execute e-commerce strategies to drive online sales and customer engagement.
• Creating strategy and business action plan for E-Commerce.
• Maintaining and acquiring new portal / OTA accounts
• E-Commerce update on daily basis at hotel CRS and Online Travel Agents extranet / back end system.
• Manage the end-to-end e-commerce process, including product listings, pricing, promotions, and order fulfillment.
• Analyze consumer trends, market conditions, and competitor data to identify opportunities and threats.
• Competitors internet pricing update.
• Handling all FIT Direct booking request and Online bookings to liaise with Reservation
• Collaborate with marketing and sales teams to develop and implement digital marketing campaigns to enhance online visibility and attract potential customers.
• Monitor website performance, user experience, and conversion rates, making data-driven decisions to optimize the online shopping experience.
• Lead and mentor the e-commerce team, fostering a culture of innovation, collaboration, and continuous improvement.

Qualifications:

• Bachelor's degree in Business, Marketing, or related field.
• Proven experience in e-commerce management, preferably in the Hospitality or Property Management sector.
• Strong understanding of digital marketing, SEO, and online customer behavior.
• Excellent analytical and problem-solving skills.
• Exceptional leadership and team management abilities.
• Proficiency in e-commerce platforms, web analytics tools, and digital marketing software.

If you are a driven and innovative professional looking to make a significant impact in revenue and e-commerce management, we invite you to join our dynamic team at OXO.