Lowongan Managed Service Engineer (Cisco Collaboration) di PT Sinergy Informasi Pratama

PT SINERGY INFORMASI PRATAMA (SIP) is one of the enterprise IT system integrators in Indonesia, with main focus on providing integrated network infrastructure solutions. Currently we are seeking for qualified candidates to fill the position of:

MANAGED SERVICE ENGINEER (CISCO COLLABORATION)

Qualification:

• Minimum SMK/Diploma/Bachelor degree in Computer Science or related field

• 1+ years of professional experience in Cisco Collaboration Technology

• CCNA or CCNP Collaboration certification is a plus

• Strong communication, able to elaborate on user requirements, and project team member skills

• Good analytical and strategic thinking skills

• Proactive and willing to learn more

• Knowledge of best practices in Collaboration Technology

Roles and Responsibilities:

1. Responsible for integration, monitoring, maintenance and troubleshooting of collaboration technology

2. Plan, deploy, and analyze configurations to ensure system availability

3. Understand and maximize the need for Service Level Agreement (SLA)

4. Communicate and collaborate with internal, 3rd party and customers

5. Provide advice on improving operational system performance, capacity and scalability of the customer

6. Provide security operation support, issue isolation, and troubleshooting for incident(s).

Benefits:

- BPJS Ketenagakerjaan & BPJS Kesehatan

- Annual bonus

- THR

- Training & employee development program

• Mencari karyawan yang bisa bekerja pada hari kerja
• Diperlukan 1 tahun pengalaman kerja yang relevan untuk posisi ini
• Pelamar harus memiliki KTP