PT Prima Sistem Informasi

Insurance companies are facing challenges such as struggling to deliver on new customer demands and face lack of capability to add piecemeal elements to their existing operations quickly. There are a major issue facing the insurance industry worldwide. Opportunistic claimants as well as those with more malicious intent cause a heavy strain on claims management processes as time is spent on analysing fraud indicators and consulting databases. On top of time spent, payments made on fraudulent cases lead to misinformation and distortion in claim predictions as well as direct cost.

Other issue is poor integration, both with internal and external systems, this further escalates the complexity of insurer's IT environments and contributes directly to many of the issues. The main risk associated with poor data integration is working with outdated or incorrect data, affecting payment levels and customer satisfaction. Businesses compete on how quickly digital innovations get to customers and workflow management software by PT Prima Sistem Informasi (Primasis) addresses this challenge.

As the growing specialist provider of Claim Processing Management System Software in the region, Primasis has developed deep core structures and processes which ensure customer needs are directly reflected in all aspects of our software design and development. Our strategic direction is clear and simple – we aim to deliver, with enthusiasm and professionalism, the best Claim Processing Management System and related services in the region.